2005 – 2007
Customer Service Representative
Responsible for providing customer support to teachers, school districts, and vendors. Set up meetings and conferences, which involved assembling presentation materials, ordering catering, and booking conference rooms and hotel accommodations for guests. Assisted in the development of tutoring programs for inner-city children. Performed data entry. Maintained credentials and training database of school administrators and staff. Maintained participant events database. Provided video and material documentation of meetings and conferences and performed general administrative office duties.